Hello Wood Products supports all of our materials. 

Please check our online replacement pieces list before sending email or fax.

There are 3 options to replace your puzzle map piece.
This depends on when you bought your puzzle.
If your puzzle was bought after August 2002 it may be laser cut.  You can tell by looking at the cut where the land meets the water.  Choose option 1.

0ption 1. 
If the vertical edge looks brown (burnt) the piece is laser cut.  If it looks white it is scroll saw cut.
Lasers cut pieces are interchangeable and easily replaced.  They cost $6.00 each, plus shipping (USPS- $4.95).

0ption 2.
If the edge looks scroll saw cut (white) then we must hand cut, and custom fit the piece.  We charge the same price ($6.00).  The catch is, you need to ship us the whole map to fit the piece.  Then we fit the piece and ship the whole map back.  Final cost to you was shipping the puzzle to us $7.00?  $6.00 for the piece and a shipping charge back of  ext. $12.00….  It costs you  $20.  More or less.

0ption 3.
If you have a scroll saw cut puzzle we could sell you a laser cut piece (unpainted).  The fit will be close but probably will not fit.  If you have someone (a dad or handy husband) who can shape the piece and paint it you would have your replacement.  Cost for raw laser cut piece is $3.00 plus shipping (USPS $4.05)

We can also sell you a small vial of paint for $3.00 ...per vial

Sorry, we are able to replace pieces for HELLO WOOD PRODUCTS only.

FINISH: We use water based acrylics for all of our finishes. The colors and textures of these paints are different from some of our oldest products. When ordering replacement pieces on items like a pink tower where consistent color is important, please send us a sample, like the smallest cube of your tower set.

Bead repair please send to Matt at matt@hellowood.com.
Please send picture of square & cube so we can match up with your current style.

Please Fax or Email all other replacement parts to Merri at merri@hellowood.com.

When asking about an order, please be as precise on descriptive as possible what part you are looking for.
Don’t forget to indicate stained or painted.

Include your name, school address, and method of payment.

CLICK ON THE LINK BELOW TO GO TO OUR REPLACEMENT PARTS.
http://www.hellowood.com/store/cart.php?m=product_list&c=127